AI deployment services + open management framework
Your employees are running AI.
Nobody's running
the AI.
Every day, your team is building and deploying AI agents on your network, with your data, on your budget — without oversight, governance, or you.
ThinkWork fixes both sides of that problem: our team maps your workflows, builds and deploys AI solutions with your departments, and our open management platform gives leadership the visibility and guardrails to run them safely across the company.
The Shadow AI problem
The Wild West of AI is already inside your organization.
The same tools that make AI powerful make it dangerous when nobody's watching. Your people aren't waiting for permission — and the risks compound every day they don't need to ask.
Unauthorized agents on your network
Employees and departments are building AI tools with company data — outside IT's visibility, outside legal's review, outside anyone's control.
Costs nobody budgeted for
One company blew their entire annual AI budget in two months. Token costs compound silently until the invoice arrives. By then, the damage is done.
Zero audit trail
When an AI agent makes a bad decision — or a compliance auditor asks what your systems did last quarter — can you answer? Right now, probably not.
The ThinkWork platform
Four things that change when you deploy ThinkWork.
ThinkWork gives IT leaders the visibility, controls, and institutional infrastructure to run AI safely at scale — without slowing down the teams who use it.
Shadow AI governance
Every agent built on ThinkWork goes through an approval workflow before it touches your systems. Permissions documented. Policies enforced. IT finally has visibility over everything running on the network.
Eliminates Shadow AI
Cost & performance optimization
ThinkWork scores every workflow and automatically converts expensive agentic processes to reliable, near-zero-cost automation wherever possible. Typical result: ~80% reduction in token spend for optimized workflows.
~80% cost reduction
Compliance — automatic
SOC 2 Type 1 and Type 2 evidence collected without lifting a finger. Every agent action logged, every configuration documented, every permission recorded. When the auditor calls, hand them the package.
SOC 2 ready
CompanyBrain
Every workflow run, every agent decision, every operational outcome — captured, structured, and compounding. ThinkWork builds your organization's institutional knowledge into a living intelligence layer that gets smarter every day.
Your long-term moat
Audit
Every turn leaves a trace.
Every tool call, every token, every cost event is captured inside the thread that produced it. The record is durable, tenant-scoped, and inspectable per thread, per agent, per tenant.
Step-by-step execution
Every tool call — with its arguments, result, and duration — is captured inline with the turn that fired it.
Token + cost per turn
Every turn records its token use and model spend, so cost lives next to the decision that drove it.
Status + attribution
Thread status, priority, and the agent that ran each step travel with the record — nothing is anonymous.
Evaluations run on the same trace
AWS Bedrock AgentCore evaluators score tool safety, helpfulness, accuracy, and hallucination on the recorded turns.
Cost optimization
Stop taking a dump truck to the grocery store.
Most companies run frontier models on every task — expensive and unnecessary. ThinkWork scores every workflow and finds the efficient path, cutting token costs without touching the results.
Workflow scoring
ThinkWork evaluates every workflow and identifies where agentic reasoning is actually required — and where deterministic automation is cheaper and more reliable.
Automatic optimization
Expensive agentic processes convert automatically to reliable, near-zero-cost automation wherever the workflow allows. Agentic where judgment is required. Automated where it isn't.
Real-time cost visibility
Token budgets, per-agent spend caps, and cost attached to the turn that produced it. No monthly invoice surprises.
~80% cost reduction
Typical result for optimized workflows. One company blew their entire annual AI budget in two months — ThinkWork would have stopped it on day one.
The rollout path
Crawl. Walk. Run. On your timeline.
Start with one workflow and one team. Prove governance works. Expand as confidence grows — without changing the runtime underneath.
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01
Deploy
Get ThinkWork running in your AWS in under a day. First agents live within a week.
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02
Govern
Every agent approved, every action logged, every cost attributed. Shadow AI eliminated from day one.
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03
Optimize
ThinkWork scores workflows and converts expensive agentic steps to reliable automation.
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04
Compound
CompanyBrain captures institutional knowledge through every run. Gets smarter every day.
Get started
Control your AI before it controls your budget.
We help companies turn AI experiments into real business capabilities. Our team maps your workflows, builds the systems, and deploys them with your departments — and ThinkWork's management platform gives leadership the controls to run AI safely at scale. Start with one workflow. Prove it works. Expand from there.
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No engineers required
Expert-guided setup from day one.
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SOC 2 in progress
Compliance evidence collecting automatically.
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~80% cost reduction
On optimized workflows.